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Administrative Dental Assistant

GES 101 -- 150 hours

Course Objectives

Upon successful completion of this program, students will:


• Understand the role of the administrative dental assistant.
• Know the basics of dental practice.
• Develop communication skills for use with patients and coworkers.
• Develop excellent telephone technique.
• Produce professional written correspondence.
• Relate to patients in a professional, caring manner.
• Understand teamwork in the dental office.
• Maintain quality patient records.
• Understand information management in the dental office.
• Become proficient with scheduling and recall systems.
• Process dental insurance.
• Perform inventory management and equipment maintenance.
• Know bookkeeping and collection procedures.
• Use the computer to promote efficiency.
• Develop employability skills and strategies.