This course is 100% compatible with Windows Vista Operating System.

This course can be taken from either a Mac or a PC. There are no specific computer requirements other than an Internet connection, Windows Media Player (available as a free download), and Adobe Acrobat Reader (also available as a free download). It is recommended that the student use the latest version of Internet Explorer in place of other web browsers. All course materials are available online.


    • Course Overview/Description Course Objectives Course Outline Prerequisites/Audience PC Requirements/Materials Included Instructor Bio FAQs See a Demo
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Help Desk Analyst: Tier 1 Support Specialist

GES 208 -- 80 hours

PC Requirements/Materials Included


    This course is 100% compatible with Windows Vista Operating System.

    This course can be taken from either a Mac or a PC. There are no specific computer requirements other than an Internet connection, Windows Media Player (available as a free download), and Adobe Acrobat Reader (also available as a free download). It is recommended that the student use the latest version of Internet Explorer in place of other web browsers. All course materials are available online.


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